Terms & Conditions

Welcome to bdg99, Bangladesh's trusted online gaming destination. These Terms & Conditions govern your access to and use of the bdg99 platform, including all games, betting markets, promotions, and support services available on this website. These terms form a legally binding agreement between you (the player) and bdg99.

By registering an account, logging in, or otherwise using any part of the bdg99 service, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety. If you do not accept any part of these terms, you must not use the platform.

1. Acceptance of Terms

These Terms & Conditions apply to all users of the bdg99 website and any related services, applications, or features made available by bdg99. Access to or use of the platform implies full acceptance of these terms, as well as our Privacy Policy and Responsible Gaming policy, which are incorporated herein by reference.

bdg99 reserves the right to update or modify these terms at any time without prior notice. The most current version of the Terms & Conditions will always be published on this page. Continued use of the platform following any modification constitutes your acceptance of the revised terms. We recommend checking this page periodically.

2. Eligibility & Age Requirement

The bdg99 platform is strictly intended for adults. To register and use our services, you must meet all of the following criteria:

• You must be at least 21 years of age (21+ only). Players under 21 are strictly prohibited from registering or using this platform.
• You must be legally permitted to engage in online gambling activities under the laws applicable in your jurisdiction.
• You must not be a current or former employee, contractor, or immediate family member of an employee of bdg99 or any of its affiliated entities.
• You must not be registered on any national self-exclusion database or have voluntarily excluded yourself from gambling services.
• You must provide accurate, truthful, and complete personal information during registration and keep it up to date at all times.

bdg99 reserves the right to request proof of age and identity at any time. Accounts found to be registered by individuals who do not meet the eligibility criteria will be suspended and any winnings forfeited.

3. Account Registration & Verification

To access the full range of bdg99 features, players must create a single personal account. Only one account per player is permitted. Creating multiple accounts — whether under the same or different identities — is strictly prohibited and will result in the permanent suspension of all associated accounts.

Account Security

You are solely responsible for maintaining the confidentiality of your username and password. bdg99 will not be held liable for any unauthorized access to your account resulting from your failure to keep your credentials secure. You must notify us immediately at [email protected] if you suspect any unauthorized use of your account.

KYC Verification

As part of our commitment to fair play and anti-money laundering (AML) compliance, bdg99 may require you to complete a Know Your Customer (KYC) verification process. This may include submitting a government-issued photo ID, proof of address, and proof of payment method. Withdrawal requests will not be processed until KYC verification is satisfactorily completed. All documents submitted are handled in accordance with our Privacy Policy.

4. Deposits & Withdrawals

bdg99 supports a range of payment methods tailored for Bangladesh players, enabling fast, secure, and convenient transactions in Bangladeshi Taka (BDT). All transactions are processed in real time wherever possible.

Accepted Deposit Methods

Players may fund their accounts using the following local payment channels:

• Mobile banking: bKash, Nagad, Rocket, Upay
• Internet banking: Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank
• International cards: Visa, Mastercard (where available and permitted by your card issuer)

Withdrawal Policy

Withdrawal requests are processed within 24-72 hours subject to KYC verification status and applicable wagering requirements. bdg99 reserves the right to carry out additional verification checks before releasing any withdrawal. Minimum and maximum withdrawal limits are detailed on the payments information page of the platform.

Funds deposited into your bdg99 account must be used for gaming purposes only. bdg99 does not accept deposits made by third parties. Any deposit determined to originate from a third-party source may be reversed without prior notice.

5. Bonuses & Promotions

bdg99 periodically offers bonuses and promotional rewards to both new and existing players. All bonuses are subject to specific terms, including wagering requirements and time limits, which will be clearly stated at the time of each offer. Players are responsible for reading and understanding the terms of any promotion before claiming it.

The following general rules apply to all bdg99 bonuses unless otherwise stated in the specific promotion's terms:

• A rollover (wagering requirement) must be completed before any bonus-derived winnings can be withdrawn. The rollover multiplier will be specified per promotion.
• Bonuses may only be used on eligible games as specified. Certain game categories (e.g. specific live casino tables) may contribute less or not at all toward rollover completion.
• bdg99 reserves the right to void any bonus and associated winnings if fraudulent or abusive activity — including bonus abuse, collusion, or use of exploits — is detected.
• Free spins awarded as part of a promotion are subject to the maximum win cap and wagering requirements disclosed alongside the offer.

6. Fair Play & Prohibited Activities

bdg99 is committed to providing a safe, fair, and enjoyable gaming environment for all players. The following activities are strictly prohibited on the platform and will result in immediate account suspension, forfeiture of funds, and potential legal action:

• Creating multiple accounts (multi-accounting) in order to abuse bonuses or circumvent restrictions.
• Use of automated software, bots, scripts, or AI-assisted tools to gain an unfair advantage.
• Attempting to defraud bdg99 or other players through collusion, chip-dumping, or any other means.
• Engaging in money laundering or using the platform for any illegal financial transactions.
• Exploiting software bugs, errors, or glitches rather than reporting them to the bdg99 support team.

bdg99 employs advanced fraud detection and game integrity systems. All game outcomes on the platform are determined by certified Random Number Generator (RNG) technology, ensuring fair and unbiased results for every player.

7. Responsible Gaming

bdg99 is committed to promoting responsible gaming practices. We believe that gambling should be an enjoyable leisure activity for adults aged 21 and above. If you feel that your gambling activity has become excessive or is negatively affecting your life, we encourage you to take advantage of our self-exclusion and deposit limit tools available through your account settings. You may also contact our support team at any time.

For more information on our player protection tools, self-exclusion options, and guidance on seeking help, please visit our Responsible Gaming page. bdg99 strictly enforces age verification to prevent underage gambling and complies with all applicable safe gaming standards.

8. Intellectual Property

All content published on the bdg99 platform — including but not limited to text, graphics, logos, icons, images, audio clips, game interfaces, and software — is the exclusive property of bdg99 or its content suppliers and is protected by applicable intellectual property laws. Unauthorized reproduction, distribution, modification, or use of any content from this platform is strictly prohibited.

The bdg99 brand name, logo, and all associated trademarks are the property of bdg99. No permission is granted to use these marks in any manner without explicit prior written consent from bdg99.

9. Limitation of Liability

To the maximum extent permitted by applicable law, bdg99 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the platform, including but not limited to loss of funds, loss of profits, loss of data, or service interruptions.

bdg99 makes no warranty, express or implied,regarding the uninterrupted availability of the platform, the accuracy of game results, or the security of third-party payment systems. Players use the platform at their own risk.

10. Amendments & Account Termination

bdg99 reserves the right to amend, suspend, or terminate any account at any time and without prior notice if we determine that these Terms & Conditions have been violated, or if we have reason to believe that a player is engaging in fraudulent, abusive, or illegal activity. In such cases, any balance held in the account may be forfeited pending investigation.

Players wishing to close their own account voluntarily may do so at any time by contacting our support team. Any pending withdrawals that have been verified and approved will be processed before the account is closed. Bonus balances that have not met the rollover requirement at the time of closure will be forfeited.

11. Governing Law & Dispute Resolution

These Terms & Conditions shall be interpreted and governed in accordance with generally accepted principles of online gaming law. In the event of any dispute between a player and bdg99, we encourage players to first contact our support team at [email protected] to seek an amicable resolution. bdg99 is committed to resolving all disputes promptly, transparently, and fairly. If a resolution cannot be reached through direct contact, the matter may be referred to an independent third-party mediator agreed upon by both parties.

12. Contact Us

If you have any questions, concerns, or requests regarding these Terms & Conditions, our support team is available around the clock to assist you. We aim to respond to all enquiries within 24 hours Bangladesh Standard Time (BST, UTC+6).

Email: [email protected]